Pending action: just to the issue, waiting for customer service staff.
Start Inspection: customer service personnel begin to deal with your problem, a routine inspection.
Pending action: You may be involved to some of the issues need a higher level of processing power, the time of day of the need to be resolved.
Being addressed: Your problems are being processed, but may need a longer time to process, so you please wait.
Dealing with success: you have to resolve the problem, if you feel that there are problems, back problems can be directly, for automatic switching state unresolved.
Have been closed: When this issue has changed the nature and the very long time, we will take the initiative to close down, please re-submit a new customer problems.
7 Star Handbag 
